Privacy Policy

1. Introduction

GlowUp AI ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://glowup123.com and related services (the "Service").

By using the Service, you consent to the practices described in this policy.

2. Information We Collect

• Account information: your email address, name, and authentication identifiers.
• Content: images and text prompts you upload or submit for processing.
• Usage data: features used, credits consumed, timestamps, and interaction logs.
• Technical data: IP address, browser type, device information, and approximate location.
• Payment data: processed by our merchant of record; we do not store full card numbers.

3. How We Use Your Information

• To provide, operate, and improve the Service, including processing your images and prompts.
• To manage your account and credit balance.
• To process payments and prevent fraud.
• To communicate with you about your account, updates, and support requests.
• To comply with legal obligations and enforce our Terms of Service.

4. AI Processing

To generate, enhance, or edit images, your uploaded content is transmitted to third-party AI model providers for inference. These providers process the content solely to return the requested result. We recommend you do not upload content you are unwilling to have processed by automated systems.

5. Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who help us operate the Service (hosting, AI inference, payments, analytics).
• Law enforcement or authorities when required by law or to protect our rights.
• Successors in the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. Uploaded images may be processed transiently and deleted after generation; some metadata may be retained for accounting and abuse-prevention purposes.

7. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. To exercise these rights, contact us at support@glowup123.com.

If you are located in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with your local data protection authority.

9. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage. See our Cookie Policy for details. You can control cookies through your browser settings.

10. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have, we will delete it.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.